The Power of Personalization - Abhay Gupta

UtilityAITM Insights Video Series

In this UtilityAI Insights thought leadership session, Bidgely CEO Abhay Gupta talks about the power of personalization and what energy utilities can learn from brands like Netflix, Etsy and Starbucks and how understanding your customer at a personal level leads to improved engagement, trust and ultimately, expanded commerce.