Video
The Power of Personalization - Abhay Gupta
UtilityAITM Insights Video Series
In this UtilityAI Insights thought leadership session, Bidgely CEO Abhay Gupta talks about the power of personalization and what energy utilities can learn from brands like Netflix, Etsy and Starbucks and how understanding your customer at a personal level leads to improved engagement, trust and ultimately, expanded commerce.