Bidgely Thought Leadership: Learning from Netflix
Today’s consumers, largely driven by their experiences with companies like Amazon, Apple, and Google, have come to expect hyper-personalization from all of their service providers. One company that is leading the pack in this consumer-centric era is Netflix, and their not-so-secret weapon has been the use of Artificial Intelligence. At all levels of the company, Netflix applies AI to transform their massive amounts of customer data and create personalized experiences that few companies – in any industry – can match.
At Bidgely, we’re following the the lead of our Silicon-Valley neighbor and implementing a similar, AI-based approach to help utilities harness their massive amounts of data and create a scalable, more personalized experience for their customers.
Download the white paper to learn more.