Solution Brief
Bidgely Engagement Suite

Backed by 14 patents and with a focus on AI-powered hyper-personalization to drive customer experience, marketplace intelligence, behavioral efficiency and call center intelligence, Bidgely Engagement Suite improves utility business models and outcomes in areas like:

  • Behavioral Energy Efficiency (BEE) and Demand Side Management (DSM) - outcomes: digital transformation and energy savings
  • Digital marketing and marketplace intelligence - outcomes: personalized engagement, lead generation and new revenue models
  • Customer care experience and call center intelligence - outcomes: improving customer satisfaction (CSAT) and reducing cost to serve