Data as the Utility Backbone: Enterprise-wide Utility Analytics

Hear Adam Grant, Manager of DSM Programs at Nevada Energy shares his experience using data across multiple applications to deliver a heightened customer experience and improved program targeting in this on-demand session from Bidgely Engage 2020. NVE is super user of Bidgely applications from Home Energy Audits, Smart Alerts, Call Center and DSM program planning they have utilized advanced analytics to give customers a higher level of service. Adam shares what has worked well, and what they're excited to work on next.

  • Two-Way Communications
  • Customer Centric Mindset
  • AI Powered HVAC Program
  • DSM Program Pilots
  • Anomaly Detection