White Paper
Building Resilient DSM in the COVID-19 Environment


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Building Resilient DSM in the COVID-19 Environment

One of the most dramatic lifestyle and business outcomes of the pandemic has been the acceleration of digitalization and online engagement. Tasks and interactions once predominantly conducted in-person have moved online, and digital and virtual lifestyles are normalizing for all age groups. All generations, not just millennials, have adapted out of necessity, and are likely to continue to rely on newly adopted digital tools after the pandemic passes. For utilities and energy retailers, this evolution serves as a new catalyst to drive a more resilient approach to DSM. 

Bidgely’s UtilityAI™ platform can help utilities understand the changing load shift and appliance usage to provide more targeted outreach and engagement. Our AI-powered behavioral energy efficiency programs can reach your general population or targeted groups like LMI who have felt the greatest impact from the pandemic. Paired with Bidgely’s virtual home assessments, utilities are able to backfill energy savings this year, with programs ready to launch within 6 weeks and proven to generate significant savings.