The Next Generation in HERs
For the past decade, leading utilities have been using traditional Home Energy Reports (HERs) to better engage their customers. As the customer has evolved, however, so too has consumer engagement.
In order to successfully become a trusted advisor to today’s customers, Bidgely believes that utilities are best-served by adopting key aspects of modern consumer engagement: providing personalized service, utilizing clear and actionable messaging, and leveraging an omni-channel communications approach with customers.
One seamless way to start along the path of becoming a trusted advisor is by modernizing the HER. Bidgely’s solution for the next generation HER is the iHER, where “i” stands for itemized, interactive, and inclusive. Download the white paper to explore the next generation in home energy reports.